Training and Communicating

customized training

We’ll design courses to meet your specific needs. For example:

  • If online help desks are a major part of your business, we can develop a course that gives your front-line staff the communication skills to answer customers’ queries clearly and efficiently.
  • If your employees write reports, we can train them to write in a way that helps keep readers turning pages from the introduction to the final chapter.
  • Speeches? Newsletters? We can help with those too.
  • What about editing courses? We offer those as well. We can focus on basic editing techniques applicable to everything your organization produces, or design a one-day session to help your staff brush-up on grammar, punctuation and usage.